Shipping policy
Shipping & Delivery
At ChittaAura, we are committed to delivering your fashion essentials—from our curated Skirts, T-Shirts & Tops, to Pants & Trousers—safely and efficiently to your doorstep. This policy outlines our standard shipping procedures.
Shipping Method & Areas
We currently offer one reliable shipping option: Standard Shipping. This service is available for domestic orders within our operating country. We do not offer international shipping at this time.
Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
Shipping Time & Costs
Delivery via Standard Shipping typically takes 5-10 business days from the date of dispatch. Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, such as carrier delays or weather conditions.
Shipping costs are calculated at checkout based on your delivery address and order weight. We do not offer free shipping. The exact cost will be displayed before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your package's journey. If you have not received tracking information within 5 business days of placing your order, please contact us.
Delivery Address & Issues
Please ensure your shipping address is complete and accurate at the time of order placement. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
If your tracking information indicates that your package was delivered but you have not received it, please first check with your household members or neighbors. For unresolved delivery issues, contact our support team.
Contact for Shipping Inquiries
For any questions regarding your order's shipment, please reach out to our dedicated support team at [email protected]. We aim to respond to all inquiries within 24-48 business hours.
